Terms of service

OVERVIEW

Welcome to Taneé! In these Terms, “we”, “us” and “our” refer to Taneé. We operate this website and online store, and provide all related content, information, tools, products and services to you (the “Services”). Our store is hosted on Shopify, which allows us to offer the Services to you.

These terms and conditions, together with any policies referenced here (the “Terms of Service” or “Terms”), set out the rules that apply when you use our Services.

Please read these Terms carefully. They contain important information about your legal rights and include sections on warranty disclaimers and limitations of liability.

By visiting our site, browsing, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or to our Privacy Policy, you must not use our Services.

1.  ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state, or province of residence, and that you consent to the use of the Services by any minor dependents on devices you own, purchase, or manage.

To access or use the Services – including browsing our online store or purchasing products – you may be asked for certain information such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide this information.

You are responsible for keeping your account login details secure and for all activity that takes place under your account. You may not sell, transfer, assign, or license your account to anyone else.

2.  OUR PRODUCTS

We make every reasonable effort to display our products and services accurately in our online store. However, colors and the overall appearance of products may vary from what you see on your screen due to your device type, display settings, and configuration.

We do not guarantee that any product or service you purchase will fully match your expectations or look exactly as it appears online.

We may modify product descriptions, features, or availability at any time, without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any time and to limit the quantities of products offered to any person, household, or geographic area, on a case-by-case basis.

3.  ORDERS

When you place an order, you are making an offer to purchase the products in your cart. Taneé may accept or reject any order in its sole discretion. Your order will be considered accepted only when we confirm it and successfully process your payment.

Please review your order carefully before submitting. Once an order is accepted, we may not be able to accommodate changes or cancellations. If we are unable to accept, modify, or must cancel an order, we will try to contact you via the email address, billing address, and/or phone number you provided at checkout.

Your purchases are eligible for return or exchange only in accordance with our Retrun Policy. 

You represent and warrant that you are purchasing products for personal or household use only, and not for commercial resale or export.

4.  PRICES AND BILLING

Prices, discounts, and promotions may change at any time without notice. The price charged for a product or service is the price in effect at the moment you place your order and will be shown in your order confirmation email. Unless expressly stated otherwise, listed prices do not include taxes, shipping and handling fees, customs duties, or import charges.

Prices displayed on our website may differ from prices offered in physical stores or on other websites operated by us or by third parties. From time to time, we may run promotions or special offers on the Services. These may be governed by separate terms and conditions. In case of any conflict between those promotional terms and these Terms, the promotional terms will apply to that specific promotion.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update your account details, including email address and payment information (such as credit card numbers and expiration dates) so that we can process your orders and contact you when necessary.

You represent and warrant that:
(i) all payment information you provide is true, accurate, and complete;
(ii) you are authorized to use the chosen payment method;
(iii) your payment method provider will honor the charges incurred; and
(iv) you will pay all charges incurred at the prices in effect at the time of purchase, including shipping, handling, and any applicable taxes.

5.  SHIPPING AND DELIVERY

Any delivery times we provide are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs authorities, or any events outside our reasonable control.

Once we hand over the products to the carrier, ownership and risk of loss pass to you. We are not liable for any delay, loss, or damage that occurs after dispatch.

6.  INTELLECTUAL PROPERTY

All elements of the Services – including but not limited to trademarks, brand names, text, images, graphics, photos, product reviews, video, audio, and the overall design and arrangement of these materials – are owned by Taneé, its affiliates, or its licensors, and are protected by applicable copyright, trademark, and other intellectual property laws.

We grant you a limited, personal, non-exclusive, non-transferable license to use the Services for your own non-commercial purposes only. You may not copy, reproduce, distribute, modify, adapt, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from the Services without our prior written permission, except where such activities are explicitly allowed by law or by these Terms.

Except where expressly stated, nothing in these Terms grants you any license or rights under any patent, trademark, copyright, or other intellectual property owned by Taneé, Shopify, or any third party. Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted are reserved by Taneé.

The names, logos, product and service names, designs, and slogans associated with Taneé are trademarks or trade dress of Taneé or its affiliates or licensors. You may not use these without our prior written consent. Shopify’s name, logo, and related marks are trademarks of Shopify. All other names and logos appearing on the Services belong to their respective owners.

7.  THIRD-PARTY TOOLS

As part of the Services, you may have access to tools, features, or services provided by third parties. We do not operate or control these third-party tools and do not monitor their performance or content.

You acknowledge and agree that such tools are provided “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without any endorsement by us. We are not liable for any loss or damage arising from or related to your use of optional third-party tools.

If you choose to use these tools, you do so at your own risk and discretion. You should review and accept the applicable terms and conditions set by the third-party provider(s) before using their tools.

From time to time, we may introduce new features, tools, or resources through the Services. Any such additions will also be considered part of the Services and will be subject to these Terms of Service.

8.  THIRD PARTY TOOLS

a.   SHOPIFY AS OUR PLATFORM PROVIDER

Our store is hosted by Shopify, which provides the e-commerce platform enabling us to offer the Services to you. However, all sales made through our store are transactions between you and Taneé directly.

By using the Services, you acknowledge that Shopify is not responsible for your purchases from Taneé or for any resulting injury, loss, or damage. You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchases and interactions with Taneé.

b.  THIRD-PARTY LINKS

The Services may include content or links to websites and resources operated by third parties (including embedded functionality or widgets). We do not control and are not responsible for the content, accuracy, or policies of these third-party sites.

If you choose to access a third-party website or use third-party services, you do so at your own risk. We are not responsible or liable for any loss or damage resulting from your use of any third-party sites, products, services, resources, or content.

You should carefully review the terms, conditions, and privacy policies of any third-party site before making a purchase or engaging in any transaction. Any complaints, claims, or questions regarding third-party products or services should be directed to that third party.

 

9.  PRIVACY POLICY

Any personal information collected through the Services is handled in accordance with our Privacy Policy (available here: [LINK]) and, where applicable, Shopify’s Privacy Policy (available on Shopify’s website) https://www.shopify.com/legal/terms. By using the Services, you confirm that you have read and understood these privacy policies.

Because our store is hosted by Shopify, Shopify processes certain personal data related to your access to and use of the Services in order to operate and improve the platform. Information you submit via the Services may be transmitted to and processed by Shopify and selected third-party service providers, which may be located in other countries. For more information on how we, Shopify, and our partners handle your personal data, please refer to our Privacy Policy.

10.                  FEEDBACK

If you submit or otherwise provide us with any ideas, suggestions, feedback, reviews, proposals, plans, or other materials (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, transferable, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display such Feedback in any media for any purpose, including commercial purposes. This includes using your Feedback to operate, evaluate, improve, and promote the Services.

You represent and warrant that:
(i) you own or control all rights in and to the Feedback, or otherwise have the right to grant the license above;
(ii) you have disclosed any compensation or incentive received in connection with your Feedback; and
(iii) your Feedback complies with these Terms and with applicable law.

We are under no obligation to:
(1) keep your Feedback confidential;
(2) pay you for your Feedback; or
(3) respond to or act on any Feedback.

We may, but are not required to, monitor, edit, or remove Feedback that we determine in our sole discretion is unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or infringes any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not violate any rights of any third party, including copyrights, trademarks, privacy, publicity, or other personal or proprietary rights. You also agree that your Feedback will not contain unlawful, abusive, or obscene content, or any viruses or malware that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and for its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or any third party.

11.                  ERRORS AND INFORMATION UPDATES

From time to time, the Services may contain information that includes typographical errors, inaccuracies, or omissions, for example relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Services is inaccurate at any time, without prior notice (including after you have submitted your order).

12.                  PROHIBITED USES

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services, directly or indirectly:

(a) for any unlawful purpose or in any malicious manner;
(b) to violate any applicable laws, regulations, or local ordinances;
(c) to infringe or violate our intellectual property rights or those of others;
(d) to harass, abuse, insult, harm, defame, slander, intimidate, or otherwise harm any person or our staff;
(e) to provide or transmit false, misleading, or deceptive information;
(f) to send, upload, download, use, or re-use any material that does not comply with these Terms;
(g) to transmit any unauthorized advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that we determine may harm Taneé, Shopify, or other users, or expose them to liability.

In addition, you agree not to:
(a) upload or transmit any viruses or other malicious code that could affect the functionality or operation of the Services, any related website, or the internet;
(b) reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without our express written permission;
(c) collect or track the personal information of others without their consent and in violation of applicable laws;
(d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; or
(e) interfere with or bypass any security features of the Services, any related website, or other websites.

We reserve the right to suspend, disable, or terminate your access to the Services at any time, without notice, if we believe you have violated these Terms or engaged in any prohibited use.

13.                  TERMINATION

We may terminate or suspend your access to the Services (in whole or in part) at any time, in our sole discretion, without prior notice. Upon termination, you remain responsible for all amounts owed up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by nature should survive termination.

14.                  DISCLAIMER OF WARRANTIES

The information available on or through the Services is provided for general information only. We do not guarantee that such information is accurate, complete, or up to date. Any reliance you place on that information is at your own risk. We disclaim any liability arising from reliance on such materials by you or by anyone who may be informed of their content.

Except where expressly stated by Taneé, the Services and all products offered through the Services are provided “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

15.                  LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no event shall Taneé, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from or in connection with your use of the Services or any products purchased through the Services, or for any other claim related in any way to your use of the Services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available through the Services, even if we have been advised of the possibility of such damages.

16.                  INDEMNITY

You agree to indemnify, defend, and hold harmless Taneé, Shopify, and our and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liabilities, claims, demands, or expenses (including reasonable attorneys’ fees) arising out of or relating to:
(1) your breach of these Terms of Service or of any documents incorporated herein;
(2) your violation of any law or the rights of any third party; or
(3) your access to or use of the Services.

We will notify you of any claim for which we seek indemnification, but our failure to do so promptly will not relieve you of your obligations unless you are materially prejudiced by the delay. We may, at your expense, assume control of the defense and settlement of any such claim (including selecting counsel), provided that we will not agree to any settlement that imposes non-monetary obligations on you without your consent (not to be unreasonably withheld). You agree to cooperate with us in the defense of any claim, including by providing relevant information and documentation.

17.                  SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the unenforceable portion will be deemed severed from these Terms. Such a finding will not affect the validity and enforceability of the remaining provisions.

18.                  WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or rules posted by us on the website or related to the Services, constitute the entire agreement and understanding between you and us, and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

19.                  ASSIGNMENT

You may not assign, transfer, or delegate these Terms of Service or any of your rights or obligations hereunder without our prior written consent. Any attempt to do so without such consent will be null and void. We may assign, transfer, or delegate these Terms and our rights and obligations at any time without notice or your consent.

20.                  GOVERNING LAW

These Terms of Service and any separate agreements under which we provide you with the Services are governed by and shall be construed in accordance with the laws of Belgium, without regard to its conflict-of-law rules.

You and Taneé agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Leuven, Belgium. You consent to the venue and personal jurisdiction of such courts.

21.                  HEADINGS

Section titles and headings in these Terms of Service are included for convenience only and do not limit or affect the meaning or interpretation of any provision.

22.                  CHANGES TO TERMS OF SERVICE

You can always review the most current version of these Terms of Service on this page.

We may update, change, or replace any part of these Terms of Service at our sole discretion by posting the revised Terms on our website. You are responsible for checking our website from time to time for changes. Where required by law, we will notify you of any material changes and indicate when they will take effect.

Your continued use of or access to the Services after any changes to these Terms of Service have been posted constitutes your acceptance of those changes.

23.                  CONTACT INFORMATION

If you have any questions about these Terms of Service, you can contact us at: hello@bytanee.co

Our contact details:
Taneé
Weidelaan 25
3080 Tervuren
BE1030.463.662